Refund Policy

If your Posceta bag isn't right, you can return it within 7 days of delivery.

Conditions. The bag must be unused, in its original packaging and with all tags attached.

Damaged or wrong item? Contact us within 48 hours of delivery with photos. We'll replace it or refund you in full, at no extra cost.

How to return. Email [email] or call [phone] with your order number, and we'll guide you through the pickup or return.

Refunds. Once we receive and check the item, your refund will be processed to your original payment method within 5–7 business days.

Cancellations. You can cancel your order free of charge before it ships.